Patient access for ENT groups

We take your referrals
and fill the schedule

Patency is a scheduling service for ENT groups. We take in your referrals and handle everything until the visit is booked.

Otoscope
Intake

Every referral ends with
a booked appointment

Referrals are worked the same day and routed to whichever office has an opening.

Speculum
Referrals

Faxes turn into visits

Patency consumes unstructured data via fax and consolidates it into EHRs and other tooling required to acquire new patients.

Dental mirror
Referral response
100%

of referrals contacted same day

01

Setup

Our team connects to your practice management system and learns how you like the schedule built.

02

The day-to-day

The referral queue moves over to us. Your front desk gets their day back.

03

A full schedule

When someone cancels, the waitlist fills the slot. Routine visits go to PAs first.

Workflow
Intake → schedule
Tuning fork
Routing

Your rules decide who
gets the next opening

Intake is sorted by acuity and complexity, using rules your practice sets.

See how we can help optimize your ENT practice scheduling